Privacy Policy – Arden Clinic
Effective Date: 01 June 2025
- Introduction
Arden Clinic (“we”, “our”, or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
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- Who We Are
Arden Clinic
Woodroyd Medical Centre
1st Floor, Greenway Road
Bradford
BD5 8EL
0845 459 0577
Company Registration No: 07812906
Data Protection Officer: Elena Iqbal
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- Information We Collect
We may collect and process the following types of personal data:
- Full name, date of birth, address, phone number, and email
- Medical history and treatment information
- Payment and billing details
- Website usage data via cookies (see Section 7)
- Any other information you voluntarily provide (e.g., through contact forms or social media)
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- How We Use Your Information
Your data is used to:
- Provide aesthetic and medical treatments
- Manage appointments and client records
- Send updates, promotions, or newsletters (with your consent)
- Comply with legal and regulatory obligations
- Improve our services and website functionality
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- Legal Basis for Processing
We only process your data when we have a legal basis to do so, such as:
- Your consent
- Fulfilling a contract (e.g., providing treatments)
- Legal obligations
- Legitimate interests (e.g., marketing to existing clients)
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- Data Sharing
We do not sell your data. We may share your information with:
- Medical professionals involved in your care
- Payment processors
- IT and cloud service providers
- Regulatory authorities if required
All third parties are bound by confidentiality and data protection agreements.
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- Cookies and Website Data
Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings.
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- How We Store and Protect Your Data
We implement strong technical and organisational safeguards to protect your data. Your records are stored securely and retained only as long as necessary for medical, legal, or operational purposes.
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- Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict processing
- Data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
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- Contact Us
For questions or requests regarding your personal data, contact:
Data Protection Officer
Elena Iqbal
Info@ardenclinic.com
0845 459 0577/07449 957255